Returns and refunds
The company does not undertake to keep in stock all items shown on the website.
Our courier will deliver the shipment to you within 14 days from the time you ordered the product and the payment is approved.
After the order has been confirmed and entered, the company will verify the customer’s details with the credit card company. After the order is approved, notification will be sent to you.
Items can be returned or exchanged up to 14 days from the date of receipt.
You have 14 days from the date of receipt to return an item. Returns are possible only if your item is in its original packaging, with the label attached to the item, unused and in the same condition that you received it, including the payment receipt or other proof of purchase.
After receiving your item we will examine it and notify you, by e-mail, that we have received the returned item. Immediately after inspecting the item, we will inform you of the status of your refund. If your refund is approved, it will be returned to your credit card, including the cost of dispatching the product back to the company, by the original payment method. You will receive the credit within a maximum of 14 days from the date of confirmation of the item’s return.
For assistance or if you have any questions, please call 054-7673-7705, or e-mail [email protected]
In the event a transaction is cancelled, the customer will pay the cost of shipping the product back to the company. If the return and credit are approved, as stated in the Refunds section, the company will credit the customer for the cost of return shipping.
If you have any questions on how to return your item to us, contact us by e-mail: [email protected]
Our shipment takes up to 14 days from the time you ordered the product and the payment is approved.
These regulations are the legal basis for placing orders and surfing on the website, and are the sole regulator of relations between the company and customers surfing on the website and/or placing orders through the website.
We retain the right, at our sole discretion, to change or replace these terms at any time. If the revision is substantial, we will try to provide notice or an update at least 30 days in advance before all new terms come into force; a substantial revision will be determined at our sole discretion.
The website administration undertakes not to make any use of the customer details registered on the website and not to share them with any third party, other than for operation of the website and implementation of customer orders.
If you feel that items purchased through the website are defective in any way, please contact us by telephone: 054-763-7705, or by e-mail: [email protected]
The company will handle all inquiries as quickly as possible, in order to ensure that the customer is completely satisfied.
It is prohibited to use any information in the data or contents presented on the website for any purpose whatsoever without authorization from the company and copyright holder.
All of the company’s trademarks are owned by the company, and may not be duplicated or copied.
The company may stop and terminate access to our service and website on an immediate basis, without advance notice, if it identifies a breach of any of the provisions and terms of the website according to the regulations.
The company uses the most stringent data protection standards in order to ensure a confidential purchasing process, and, to the best of its ability, to protect the confidentiality of the information and privacy of its customers.
For any question, clarification or inquiry, please contact the company’s customer service by e-mail: [email protected], or by telephone: 054-763-7705.